Explanation

You indicated that you wanted to make a payment using PayPal Checkout, but PayPal rejected the transaction.

Typically, this indicates that PayPal thinks this checkout process has already been started, perhaps in a different browser window.

If you encounter this error, try making a credit card payment instead, or reach out to PayPal for support.

Possible solutions

	Possible Solution	Notes

	Possible Solution	Notes
1	Pay with a credit card instead	This should always work, as the credit card transaction does not go through PayPal
2	Complete the transaction in the original browser window	If you started the PayPal transaction in a different window, go back to that window and complete it, or click the “cancel” link at the bottom of the PayPal page to start over
3	Log out of PayPal and try again	Open a new browser window to PayPal and log out, then come back to LearningBuilder and try again. This may or may not work; your results may vary.
4	Wait for the PayPal transaction to time out	PayPal should eventually allow the original (in-process and unfinished) transaction to expire, at which point you should be able to start a new PayPal checkout from LearningBuilder. The time required may vary between 20 minutes and 3 hours. This may or may not work; your results may vary.