Training Curriculum
Do not use training.qa.learningbuilder.net to work through this curriculum!
Some of the training modules require that you change the database, and the public site may already have some of those changes applied.
The training content is best when you have your own private instance initialized to the clean starting state.
If you are a Heuristic Solutions employee, then you should do this training in your local development environment (if you’re on the Product Team) or in your Amazon TRAINING Workspace.
If you are one of our customers, or a prospective customer, then please contact us for assistance! We can make sure that you’re starting off with a freshly initialized site.
Introduction
The training content is organized around a fictional credentialing board called the American Society of Office Dogs. Though whimsical, this fictional board has some complex business rules and is a good example of LearningBuilder’s core functionality.
We will start out with a conceptual overview, show how to move around the system and perform some key tasks, and then take ever-deeper dives into LearningBuilder’s core architecture.
Overview and initial demo
Some of these links are to PowerPoint presentations. In those cases, you’ll need to manually start the slideshow if you want to watch the pre-recorded narration.
Content | Purpose |
|---|---|
Conceptual overviews | |
Brief introduction to the Credentialing Industry and how LearningBuilder fits in, plus a 10,000 foot overview of the main components in LearningBuilder. Additional reading: | |
End-to-End Walkthrough of the Initial Application Process | |
Live a day in Fido's shoes as he submits an application to become a Certified Office Dog. Provides a gentle introduction to the system through the eyes of an end user. | |
Fido has submitted his application; what happens next? See how Arlene Admin and Robby Reviewer play their parts, ultimately approving the application and making Fido's dream come true. | |
Fido's application for eligibility has been approved! The next step is to pass a grueling obedience exam... | |
Fido passed his exam! This module contains a brief walk-through of the "My Account" page following the awarding of a Credential. | |
LearningBuilder 101 - Core competencies
Content | Purpose |
|---|---|
Introductory presentation focused on familiarizing yourself with the system navigation and general application layout. | |
Introduces the Admin → Members functionality and demonstrates how to perform basic Member lookups, modify account details, etc. | |
Introduces the Audit and Eligibility Queues and demonstrates how to find and process submitted applications. | |
Explains what is meant by the term “Units” | |
Reviewing Submitted Activities | Coming soon! |
Creating and Using Reports | Coming soon! |
LearningBuilder 201 - System Fundamentals
Content | Purpose |
|---|---|
Presentation that explains major Learning Plan concepts on a conceptual level. | |
Presentation that explains Activities and Activity Types, as well as common usage patterns, on a conceptual level. Hands-on: | |
Presentation that explains the Workflow Engine on a conceptual level, building upon the prior modules. Hands-on: | |
Workflows and Entities | A more comprehensive look at the Workflow engine and how it supports different entity types. |
https://heuristicsolutions.atlassian.net/wiki/spaces/DOCS/pages/3273719809 | Quick review of the different types of “Member” accounts in LearningBuilder. This is important background before you get into some of the 301 stuff. |
LearningBuilder 301 - Deeper dives and focused use cases
Content | Purpose |
|---|---|
| Explain the concept of “Staff” users and how they are used in conjunction with Provider accounts |
| More in-depth look at how Staff Roles work |
| Explains the “Offerings” module which can represent exam sittings or course sessions. |
needs updated | Configure the ability for a Provider to register in the site. Also use a Workflow Behavior to set up a notification in lieu of an "approval queue". |
needs updated | High level overview of the Assessment engine. |
needs updated | High level overview of the Certificate Print Queue for managing print jobs. |
needs updated | Shows how the Learning Plan Instance Attribute can be used to implement a multi-level application process. |
LearningBuilder 401 - Technical Architecture
Content | Purpose |
|---|---|
Using CloudWatch to triage integrations | Coming soon! |
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