Staff Accounts

See also: https://heuristicsolutions.atlassian.net/wiki/spaces/DOCS/pages/542408885 and https://heuristicsolutions.atlassian.net/wiki/spaces/DOCS/pages/1176797555

Overview

Staff accounts are established between a Person and an Organization that they can act on behalf of.

Creating and removing Staff accounts

Staff accounts are created by Administrators in the Admin → Profile → Staff List page. It is not currently possible for an Organization user to add its own Staff members.

Admin → Member Profile → Staff
Adding a Staff member

If a Member with the specified email address does not exist, a new one will be created.

A newly created staff member will not have an assigned password and will be unable to log in until a password is assigned via the Admin → Member Profile → Set Password page.

How to find out if someone is staff of an Organization

You can find out if a Member is assigned to an Organization either through the Organization or the Individual.

From the individual’s account

Go to either My Account or Admin → Members → Member Profile and use the “Providers” 3rd level navigation link.

From the organization’s account

Go to either My Account or Admin → Members → Member Profile and use the “Staff” 3rd level navigation link.