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titleSummary

This page provides an index to the training materials and the recommended sequence to go through them as a new user.

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titleHeuristic Solutions Employees

If you're a Heuristic Solutions employee and you're doing this training on your local environment, please /wiki/spaces/LBDEV/pages/539066951.

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Note

Do not use training.qa.learningbuilder.net to work through this curriculum!

Some of the training modules require that you change the database, and the public site may already have some of those changes applied.

The training content is best when you have your own private instance initialized to the clean starting state.

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Introductory Materials

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  • then please contact us for assistance! We can make sure that you’re starting off with a freshly initialized site.

Introduction

The training content is organized around a fictional credentialing board called the American Society of Office Dogs. Though whimsical, this fictional board has some complex business rules and is a good example of LearningBuilder’s core functionality.

We will start out with a conceptual overview, show how to move around the system and perform some key tasks, and then take ever-deeper dives into LearningBuilder’s core architecture.

Overview and initial demo

Note

Some of these links are to PowerPoint presentations. In those cases, you’ll need to manually start the slideshow if you want to watch the pre-recorded narration.

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You should start out by watching the "Brief Introduction to LearningBuilder" presentation. It provides an overview of the industry and will guide you through the first few training modules listed below. 

The additional links in this section can be used as supporting material.

Brief introduction to the Credentialing Industry and how LearningBuilder fits in, plus a 10,000 foot overview of the main components in LearningBuilder.

Additional reading:

End-to-End Walkthrough of the Initial Application Process

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Submit an Application

Live a day in Fido's shoes as he submits an application to become a Certified Office Dog. Provides a gentle introduction to the system through the eyes of an end user.

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Review an Application

Fido has submitted his application; what happens next? See how Arlene Admin and Robby Reviewer play their parts, ultimately approving the application and making Fido's dream come true.

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Schedule and take an Exam

Fido's application for eligibility has been approved! The next step is to pass a grueling obedience exam...

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Explore the My Account page

Fido passed his exam! This module contains a brief walk-through of the "My Account" page following the awarding of a Credential.

Phase 2 - Training Wheels (LB 101)

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Phase 3 - Core Systems (Technical architecture)

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LearningBuilder 101 - Core competencies

Content

Purpose

“Getting Around in LearningBuilder” Presentation

Introductory presentation focused on familiarizing yourself with the system navigation and general application layout.

“Basic Member Management” Presentation

Introduces the Admin → Members functionality and demonstrates how to perform basic Member lookups, modify account details, etc.

“Finding and Reviewing Applications” Presentation

Introduces the Audit and Eligibility Queues and demonstrates how to find and process submitted applications.

Glossary - Units

Explains what is meant by the term “Units”

Reviewing Submitted Activities

Coming soon!

Creating and Using Reports

Coming soon!

LearningBuilder 201 - System Fundamentals

Content

Purpose

“Understanding Learning Plans” Presentation

Presentation that explains major Learning Plan concepts on a conceptual level.

“Understanding Activities” Presentation

Presentation that explains Activities and Activity Types, as well as common usage patterns, on a conceptual level.

Hands-on:

“Understanding Workflows” Presentation

Presentation that explains the Workflow Engine on a conceptual level, building upon the prior modules.

Hands-on:

Workflows and Entities

A more comprehensive look at the Workflow engine and how it supports different entity types.

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Training - Member Types: People and Organizations

Quick review of the different types of “Member” accounts in LearningBuilder. This is important background before you get into some of the 301 stuff.

LearningBuilder 301 - Deeper dives and focused use cases

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Phase 4 - Auxiliary Systems

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Content

Purpose

Training - Intro to Providers and Organization Staff

Explain the concept of “Staff” users and how they are used in conjunction with Provider accounts

Training - Staff Roles (Provider Admin vs Org Staff)

More in-depth look at how Staff Roles work

Training - Activity Offerings

Explains the “Offerings” module which can represent exam sittings or course sessions.

/wiki/spaces/LBDEV/pages/542277708

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Configure the ability for a Provider to register in the site. Also use a Workflow Behavior to set up a notification in lieu of an "approval queue".

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/wiki/spaces/LBDEV/pages/476807178

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High level overview of the Assessment engine

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Phase 5 - Advanced Features

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/wiki/spaces/LBDEV/pages/469073969

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High level overview of the Certificate Print Queue for managing print jobs.

/wiki/spaces/LBDEV/pages/525860887

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Shows how the Learning Plan Instance Attribute can be used to implement a multi-level application process.

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LearningBuilder 401 - Technical Architecture

Content

Purpose

Using CloudWatch to triage integrations

Coming soon!

Master list of training content

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