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More in-depth look into different types of Staff Roles. Builds upon Training - Intro to Providers and Organization Staff

Curriculum index: Training Curriculum

Last updated: for 11.0.10

Table of Contents

Overview

This module introduces the concepts of Providers and Organization Staff and serves as a foundation for additional training around these concepts. The last two modules introduced the high level use cases and concepts for Organizations and Staff accounts. This module gets further into the weeds and technical details surrounding the Provider Admin and Organization Staff Roles.

If you haven’t read the two previous pages yet, do that now:

Note

If you are a Heuristics employee, you should go through training in your local development environment or in a personalized training instance so that you can reset to a known, clean starting point as needed.

If you are referencing the public training site at http://training.learningbuilder.com, you may run into discrepancies caused by an outdated starting point, or because of changes made by other users. Please contact us for assistance if that website does not match this documentation.

Setting the stage…

The TRAINING system features the American Society of Office Dogs (ASOD), a credentialing program that awards specialty credentials to canines with a demonstrated ability to behave in an office environment.

However, few doggos are born with an innate ability to behave well in busy human spaces, so there needs to exist training courses that can teach those skills.

ASOD does not want to develop and deliver those training courses themselves; at the end of the day, they are office workers, not dog trainers, and they lack the experience to teach the finer parts of sitting and staying.

Therefore, ASOD has established a “marketplace” to connect doggos with dreams of greatness with reputable, reliable trainers that know what ASOD expects. It works like this:

  • Trainers register in LearningBuilder as a “Provider” and then enter details of their training courses;

  • ASOD reviews the courses and certifies them as being worth a specific number of “training hours”;

  • Doggos take these courses and then record them on their applications (Learning Plans) to satisfy the submission requirements.

This module explores how these things are configured in LearningBuilder, paying special attention to the concept of “Staff users”.

Info

This module focuses on steps 1 and 2 of the process, which comprise the “apply for eligibility” process. Subsequent modules will cover the backend processing of the application you submit.

Step 1: Register as a Provider

From the login screen, use the “Become a Provider” button on the left to register for a new account.

...

This module doesn’t have a sample “business case” to work through. Instead, we’re just going to poke around the site to better understand how the staff roles work.

Info

This module doesn’t have a sample “business case” to work this yet.

However, there’s a bunch of explanatory information in the docs at Staff Roles. Read that and we’ll call it a day on this module.