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PAY-PP07: PayPal Transaction Already In Progress

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Explanation

You indicated that you wanted to make a payment using PayPal Checkout, but PayPal rejected the transaction.

Typically, this indicates that PayPal thinks this checkout process has already been started, perhaps in a different browser window.

If you encounter this error, try making a credit card payment instead, or reach out to PayPal for support.

Possible solutions

Possible Solution

Notes

1

Pay with a credit card instead

This should always work, as the credit card transaction does not go through PayPal

2

Complete the transaction in the original browser window

If you started the PayPal transaction in a different window, go back to that window and complete it, or click the “cancel” link at the bottom of the PayPal page to start over

3

Log out of PayPal and try again

Open a new browser window to PayPal and log out, then come back to LearningBuilder and try again.

This may or may not work; your results may vary.

4

Wait for the PayPal transaction to time out

PayPal should eventually allow the original (in-process and unfinished) transaction to expire, at which point you should be able to start a new PayPal checkout from LearningBuilder.

The time required may vary between 20 minutes and 3 hours.

This may or may not work; your results may vary.

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