This is a conceptual overview of the Reflective Practice Exercise. For feature-level documentation, please refer to Feature Index → Reflective Practice Exercise
Overview
The Reflective Practice Exercise (RPE) is a powerful workforce management, training, and skills acquisition tool. It allows practitioners to define their professional goals relative to a formal competency model, and to then achieve those goals by identifying specific learning activities that build and demonstrate the required skills.
For feature-level documentation please see Feature Index → Reflective Practice Exercise
Cyclical Process
The RPE models a repeating, cyclical process in which a Practitioner completes the following steps:
Choose a Requirements Model representing the “target” or goal (e.g. a credential to earn or a job to qualify for)
Complete a Self Assessment, relative to that goal
Obtain an external assessment (e.g. from a Supervisor)
Find and complete learning activities that close the competency gaps identified by the assessments
Reassess and repeat
Dashboard
Practitioners perform the Reflective Practice Exercise via a dashboard on their Application, which looks like this:
Dashboard Element | Purpose |
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Competency Requirement ModelPractitioner chooses the competency model they wish to be evaluated against. This could be a credential they wish to earn or a job they wish to qualify for. The circle graph represents their status relative to the selected model:
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Assess ProficiencyThere are two different assessments:
The circle graphs reflect the assessments. The stated percentage reflects how many competencies have been assessed. The colors represent the proficiency assessment values:
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Set / Update PrioritiesOnce the list of skill gaps is identified, the Practitioner identifies the ones they want to focus on first. This helps the tool prioritize the most relevant learning activities. The number inside the circle represents the number of competency areas that were identified as priorities. | |
Find Learning ActivitiesThe RPE suggests Activities that will close the identified skills gaps, prioritizing the ones that match the Practitioner’s learning priorities. Practitioners can search in different ways:
In the sample screenshot, “My Priorities” has been customized to “GSA-PBS PD Transition” to better match a specific client’s use case. | |
Report Completed ActivitiesAs the Practitioner completes the learning activities, the completion status graph updates to reflect progress towards the learning objectives. The number inside the circle is the total number of completed activities. The color bands reflect the status of those activities:
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External Reassessment (optional)The RPE supports (via client-specific customization) the ability to display a call-to-action on the dashboard. In this sample, this feature is used to invite Practitioners to take an externally-provided assessment in order to test their knowledge. | |
Competency Model summaryThe dashboard can be filtered in different ways to focus on what the Practitioner needs to see at any given time.
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Assessment StatusFor each competency area that is displayed, the Assessment Status column shows three values:
For the first and third values (self and supervisor assessment, respectively), the color of the value indicates its status relative to the target proficiency:
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Activity ProgressFor each competency area that is displayed, the Progress column displays a summary of the Practitioner’s progress towards meeting the proficiency level required by the Requirements Model. In the competency model, a “leaf code” is either met (the Practitioner has demonstrated the minimum required proficiency level) or unmet (the Practitioner has NOT demonstrated the required proficiency). Progress is “rolled up” to higher levels of the competency model as well, providing an aggregate view of progress across different levels of the model. In the rollup progress bars, colors indicate completion status:
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