Summary
Practitioners are the people (or doggies!) that are using LearningBuilder to obtain a license or credential.
In the TRAINING database, good examples of Practitioners are:
- Chewy Jones (TheNominator@example.com, has an active Office Dog certification)
- Barky McBarksALot (barkymcdogface@example.com, application is in the final review stage)
Sample Scenario
http://training.learningbuilder.com
This training module uses Chewy Jones, a friendly, frenetic, and somewhat orally-fixated Jack Russell Terrier, to introduce the Practitioner interface. You'll get a brief introduction to the main areas of the site and how to use them to manage your account details, view existing credentials, and start new applications.
Step 1: The Application List page
The primary reasons that Practitioners use LearningBuilder are to manage their existing credentials and to apply for new credentials. Both of these processes are performed using "Applications", so the Application List page is the primary entry point into the system for Practitioners.
Steps
- Log in as TheNominator@example.com, with password "Passw0rd". (The data security team tells us this is the worst password in the world, but we thought making our trainees type in a random, 32-character alpha-numeric string was a bit much, so we insisted. You're welcome.)
If you're already logged in, click on My Cycle → Applications. - The Application List is the default landing page for a Practitioner. It displays applications that you've completed, that you have in-progress, and that you are eligible to begin.
Terminology
The concept of an Application is core to LearningBuilder, but the terminology used to refer to that concept is configurable.
Behind the scenes we call these things Learning Plans, and that's the terminology that some of the more technical training will use.
Some clients have special name for their applications (such as a "Continuing Competence Record"), others just call them "applications". We generally configure LearningBuilder to reflect the desired terminology of each client.
Step 2: The "My Account" page
The "My Account" page is the hub for all profile-related stuff in LearningBuilder.
Steps
- Click "My Account" in the upper-right hand section of the page.
- The "My Account" link takes you to the Account Details page. From this page you can view and edit your account details, view the Roles that have been assigned to your account (often representing credentials you've earned), and begin new application paths.
- Go ahead and click around to explore the page. You can change the password, edit the name and demographic details, view the payment and communication history, etc. (Yes, that's a cop out on our part, but do you really need us to hold your hand for those things?)
Related Content
If you haven't already seen it, the training module on Reviewing an Application provides some background information on how doggos come to be certified in the first place.
Step 3: The "Communications History" page
Steps
- Within the My Account area, click on Communications in the blue navigation bar.
- The Communications History page shows a list of all notifications that have been sent to your account. This can be really useful if you need information that has been sent to you and you can't find the email or can no longer access an old email account.
Email usage on the Training site
To prevent the training system from being used to spam people, LearningBuilder's "email override" feature is enabled. This feature redirects all outgoing email to a specific email address.
Unless you're one of the people that set up the Training system in the first place, this means that any emails you generate while using this system won't actually get delivered to you.
Fear not, brave trainee! The Communications History page will let you view the details of those emails directly within LearningBuilder. Sadly, you'll just have to imagine the "You've Got Mail!" sound effect.