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The Eligibility Queue is functionally identical to the Audit Queue. Both function as work queues for users that need to review and process Applications ( In the default configuration, the Eligibility Queue displays initial Applications and the Audit Queue displays re-certification applications. |
Overview
The Eligibility Queue displays a configurable list of Applications (Learning Plan Instances
) and allows the user to view them and to work on their Complete Application Workflows.
This page typically serves two purposes:
Work queue: When using the Inbox filter, it displays a list of Applications that are in a state where the current user is responsible for taking the next step. In this case, the page acts as a work queue showing the user the list of items they need to review / process.
Ad-hoc search: When the “Inbox” filter is not applied, the page allows the user to perform an ad-hoc search for Application data. This can potentially display Applications that the user is allowed to see, but not act upon.
Configuration
The Eligibility Queue must be configured by a Sys Admin. See: /wiki/spaces/DOCS/pages/2066743397