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Introductory example showing an applicant register for the system and submit an application for a Certified Office Dog credential. Curriculum index: Training Curriculum Last updated: for 11.0.0; includes NGLP and Pathways |
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In this module, we will register as a new applicant (a dog wishing to earn this credential) and will go through the entire process of submitting an application, having that application reviewed by the credentialing program, and then ultimately awarded the credential.
Subsequent modules will show the back-end process of reviewing that application.
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If you are a Heuristics employee, you should go through training in your local development environment or in a personalized training instance so that you can reset to a known, clean starting point as needed. If you are referencing the public training site at http://training.learningbuilder.com, you may run into discrepancies caused by an outdated starting point, or because of changes made by other users. Please contact us for assistance if that website does not match this documentation. |
Training Database Credentials
TRAINING DATABASE LOGINS (all passwords are "Passw0rd". You can click a name to log in as that person)
Client Administrators / Operators
Reviewers / Auditors
Active Practitioners
"Not A Cat" Johnson / not_a_cat@example.com (Office Dog)
Chewy Jones / TheNominator@example.com (Office Dog, RPE re-cert)
Fluffy McFeelBetter / TherapyDog@example.com (Therapy Dog applicant)
Applicants
Labby Rador / labby@example.com (application ready to submit)
Sleepy McDougal / SleepyBulldog@example.com (application in progress)
Barky McBarksALot / barkymcdogface@example.com (application in final review stage)
Charles Squinty-Face / AccountantDoggt@example.com (ready to assign to reviewer)
Billy Bulldoggo / BillyTheBulldog@example.com (Super Doggo application in progress)
New Doggo / NewDoggo@example.com (Role granted, no app started)
New Doggie / NewDoggie@example.com (Registered, no roles granted)
Providers / Staff
System Administrators
Setting the stage…
The training system is built around a fictional credentialing board called the American Society of Office Dogs.
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Becoming an office dog isn’t super difficult, but it does require a bit of work. You will need to:
Submit an application for eligibility
Pay a fee (humans are really obsessed with this “money” stuff…)
Pass an obedience exam
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This module focuses on steps 1 and 2 of the process, which comprise the “apply for eligibility” process. Subsequent modules will cover the backend processing of the application you submit. |
Step 1: Register as an Applicant
From the login screen, use the “Get Started” button on the left to register for a new account.
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Enter all of your (Fido’s) account information. You will need to use an email address not already present in the TRAINING database. Click the orange Submit button when finished.
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After submitting the form, you will be asked to confirm ownership of the email address by entering a code that you were emailed. You can copy the code from the email, or click the link in the email instead.
After creating an account, you will be asked to upload a recent photo and to successfully answer a super-secret-doggo-only screening question.
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Step 2: Begin the Office Dog application
After signing up, you will land on a page listing the applications available to you.
For now, expand the “Certified Office Dog Application” section and click the orange Begin button.
The application loads in an initial state. You can see a number of unmet requirements; you cannot submit this application for eligibility until those requirements are met.
Step 3: Fill out the application
You can’t take the Office Dog exam unless you’re current on your shots and have taken some approved training courses. The first step in completing the application is to upload that information into the system.
Click the “+” icon in the Vaccination Records section and then fill out the form. (You can upload any random text file as the Vet Records, but feel free to “get into character” and upload real documents from your actual vet if you’re into method acting…)
The screen will update, and the bar next to the “Vaccination Records” header will turn green. This means that you have completed all of the requirements in that section. Nice work!
Next, click the “+” icon in the “Training” section to enter the training classes you’ve taken.
Multiple approved training courses exist, and in order to take the exam you must have already completed 5 hours of basic training and 5 hours of advanced training. Start by selecting “A to Z Basic Training”.
Fill out details about the course. (Feel free to make this up; I’m assuming you haven’t actually taken a fictional dog obedience course at this point in your life)
Repeat steps 3 and 4, this time selecting “Advanced Walking” as the course. When you are finished, you should have met all of the submission requirements, which means you are ready to submit your application for eligibility to take the exam.
Step 4: Begin the submission process
In many cases, “submitting the application” is a process rather than a single click. This process can take many forms, but it’s common to include a payment step and an attestation of some kind.
Click the “Submit” button in the upper right corner of the application
Complete the attestation
Do not click “Pay Fees”. Just click “Submit” instead. (It simplifies training when we don’t have to continually process refunds…)
Step 5: Wait for your application to be reviewed
That’s it for this part of training! At this point your application has been submitted and is pending review.
Continue to the next phase of training to see what the review process looks like.
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