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| title | Summary |
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Introductory example showing an applicant register for the system and submit an application |
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for a Certified Office Dog |
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credential. Curriculum index: Training Curriculum Last updated: for 11.0.0; includes NGLP and Pathways |
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Overview
The TRAINING system features the American Society of Office Dogs, a credentialing program that awards specialty credentials to canines with a demonstrated ability to behave in an office environment.
In this module, we will register as a new applicant (a dog wishing to earn this credential) and will go through the
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process of submitting an application.
Subsequent modules will show the back-end process of reviewing that application
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.
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If you are a Heuristics employee, you should go through training in your local development environment or in a personalized training instance so that you can reset to a known, clean starting point as needed. If you are referencing the public training site at http://training.learningbuilder.com |
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| title | Getting Started |
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, you may run into discrepancies caused by an outdated starting point, or because of changes made by other users. Please contact us for assistance if that website does not match this documentation. |
Setting the stage…
The training system is built around a fictional credentialing board called the American Society of Office Dogs.
This organization offers multiple office-themed credentials for our four-legged companions to obtain. Some of these are fairly simple (“Office Dog”) and some are more specialized (“Therapy Dog” and “Corporate Mascot”).
In this module, you will begin the journey as "Fido", a lovable mutt who hates being left at home all day.
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You want nothing more than to earn your Certified Office Dog (COD) credential so that you can accompany Amy, your owner, to her day job where she goes to an office and spends 8 boring hours staring at a computer screen. You've decided that today is the day that you make your dreams a reality! (If you can't suspend disbelief this far, then just pretend that you're Amy doing all this work on behalf of Fido.)
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Becoming an office dog isn’t super difficult, but it does require a bit of work. You will need to:
Submit an application for eligibility
Pay a fee (humans are really obsessed with this “money” stuff…)
Pass an obedience exam
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This module focuses on steps 1 and 2 of the process, which comprise the “apply for eligibility” process. Subsequent modules will cover the backend processing of the application you submit. |
Step 1: Register as an Applicant
Steps
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| title | Registration |
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In order for someone to use LearningBuilder, two things must happen:
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People can register by going to the login page and clicking one of the registration buttons.
Typically, the licensing board will have their own public-facing website that contains a link to LearningBuilder, which is how aspiring practitioners find the system in the first place.
Step 2: Tell the system you're a "Doggo"
Steps
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Now that Fido has registered, the system needs to associate him with a Role in the system. Roles determine lots of things, including:
Before Fido can start the "Certified Office Dog" application, he must be assigned the "Doggo" role. (After all, we don't want to allow cats to apply for the Certified Office Dog credential!) Roles can be started using the orange buttons on the My Account page. They can also be launched automatically following registration, which is what should happen during this training. |
Step 3: Begin the application & review the requirements
Once you've been granted the Doggo role, you should see a list of applications that you're able to start. Click the "Begin" button to start the Certified Office Dog application.
The American Society of Office Dogs wants the "Certified Office Dog" credential to mean something, so they've established a couple of hoops you need to jump through before you can officially submit your application. These requirements are displayed visually on the application itself.
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| title | The Application Process |
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A simple application process typically involves these steps:
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In licensing systems, the applicant will typically need to pass a proctored exam as part of the application process. Exams are not included in this initial training exercise but are covered in later modules. |
Step 4: Upload your vet records
You can fill out the application in any sequence that you'd like. For simplicity, we'll work through it top-down, starting with Vet Records.
Steps
- Click the "Upload Records" button in the "Vaccination Records" Task Group and then fill in the form that appears. You can upload any sort of file for the purposes of the training exercise.
- After submitting the record, the Task Group title will turn green, indicating that you've fulfilled the requirements for that section. Nice job! You can also see that the current status of your upload is that it's being reviewed by someone, but that you yourself don't have anything else that you need to do.
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LearningBuilder collects data on an application using Activities. Activities are like "sub-forms" that break the overall application form down into smaller, bite-size chunks. In this example, every time you add a new Vet Record, the data that you enter is assigned to a "Vet Record" Activity, and then that Activity is added to your application. Activities are often used to capture data such as:
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The "Vet Records" Activity is an example of an "Applicant-defined Activity", because all of the relevant information is coming directly from the Applicant. Since there's no approved 3rd party that can provide this information, the information must be manually verified. You'll see a different model in the next step... |
Step 5: Document the training you've completed
In order to submit the application, you must have completed a certain amount of approved obedience training. Let's enter that now.
Steps
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| title | Training Providers |
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The Certified Office Dog application requires that doggos have completed at least 10 hours of obedience training, with at least 5 hours each in "basic" and "advanced" training levels.
Who decides how many hours a training class is "worth", and at what skill level?
Licensing programs often include the concept of an Educational Provider, which works like this:
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The "Obedience Training" Activity is an example of a "Provider-defined Activity", because most of the relevant information (hours and training level) has already been assigned by the Provider that owns each course. In this case, the applicant is choosing from a finite list of training courses, rather than filling out an empty form like with Vet Records. In this case there may still be a review step to validate that the applicant actually took the courses they are claiming, but it still reduces the data entry burden on everyone involved. |
Step 6: Submit the application
Now that you've met all the requirements, you're ready to submit the application to the American Society of Office Dogs for their approval!
Steps
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The first part of the application process is where you add information to the application, such as details about your training history. This is analogous to filling out a paper application. This second part of the application is where you actually submit the completed application to the board for review. This is analogous to signing the completed form, putting it into an envelope with a check for the application fee, and mailing it. It's typical that information about the applicant, such as their training or work history, is collected during the first part, while information about the application, such as the payment fee, is collected during this second part. |
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Many programs charge an application fee that helps cover the cost of the administrative effort needed to review and approve the application. To make your life easier during this training, the payment is optional in this configuration. Just click "Submit" and continue on your way. (If you insist on sending us money, the authors of this training prefer untraceable cashier's checks mailed to their personal addresses. But only if you insist) |
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From the login screen, use the “Get Started” button on the left to register for a new account.
Enter all of your (Fido’s) account information. You will need to use an email address not already present in the TRAINING database. Click the orange Submit button when finished.
After submitting the form, you will be asked to confirm ownership of the email address by entering a code that you were emailed. You can copy the code from the email, or click the link in the email instead.
After creating an account, you will be asked to upload a recent photo and to successfully answer a super-secret-doggo-only screening question.
Step 2: Begin the Office Dog application
After signing up, you will land on a page listing the applications available to you.
For now, expand the “Certified Office Dog Application” section and click the orange Begin button.
The application loads in an initial state. You can see a number of unmet requirements; you cannot submit this application for eligibility until those requirements are met.
Step 3: Fill out the application
You can’t take the Office Dog exam unless you’re current on your shots and have taken some approved training courses. The first step in completing the application is to upload that information into the system.
Click the “+” icon in the Vaccination Records section and then fill out the form. (You can upload any random text file as the Vet Records, but feel free to “get into character” and upload real documents from your actual vet if you’re into method acting…)
The screen will update, and the bar next to the “Vaccination Records” header will turn green. This means that you have completed all of the requirements in that section. Nice work!
Next, click the “+” icon in the “Training” section to enter the training classes you’ve taken.
Multiple approved training courses exist, and in order to take the exam you must have already completed 5 hours of basic training and 5 hours of advanced training. Start by selecting “A to Z Basic Training”.
Fill out details about the course. (Feel free to make this up; I’m assuming you haven’t actually taken a fictional dog obedience course at this point in your life)
Repeat steps 3 and 4, this time selecting “Advanced Walking” as the course. When you are finished, you should have met all of the submission requirements, which means you are ready to submit your application for eligibility to take the exam.
Step 4: Begin the submission process
In many cases, “submitting the application” is a process rather than a single click. This process can take many forms, but it’s common to include a payment step and an attestation of some kind.
Click the “Submit” button in the upper right corner of the application
Complete the attestation
Do not click “Pay Fees”. Just click “Submit” instead. (It simplifies training when we don’t have to continually process refunds…)
Step 5: Wait for your application to be reviewed
That’s it for this part of training! At this point your application has been submitted and is pending review.
Continue to the next phase of training to see what the review process looks like.
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