Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  1. From the login screen, use the “Become a Provider” button on the left to register for a new account.

    Image RemovedImage Added

  2. Enter all of your (Fido’s) account information. You will need to use an email address not already present in the TRAINING database. Click the orange Submit button when finished.

    Image RemovedImage Added

  3. After submitting the form, you will be asked to confirm ownership of the email address by entering a code that you were emailed. You can copy the code from the email, or click the link in the email instead.

  4. After creating an account, you will be asked to identify the primary contact at your organization.

    Image RemovedImage Added

Step 2: Add some Staff people

...

  1. Click on My Account → Staff to view a list of staff users on your account. (Surprise! There aren’t any yet)

    Image RemovedImage Added

  2. Unfortunately, Organizations cannot currently manage their own staff records. This is still an administrative setup task. Log in as an Administrator, navigate to the newly created member’s profile page, and use the Staff option from there.

    Image RemovedImage Added

  3. Use the Add Staff button to add a new staff member.

    Image RemovedImage Added
  4. (warning) The new staff member won’t be able to log in yet, because they don’t have a password. Click the edit link to access their profile and set one.

  5. Once the staff member is created, you can log back in as the Provider user and you’ll see the new Staff member in the list.

    Image RemovedImage Added

Step 3: Log in as the staff member and add an Activity

...

  1. Go back to the login screen and log in as the new Staff user. (If you have trouble logging in, make sure you assigned a password to the account when you created it!)

  2. By default, you will land on the Provider → Activity List page after logging in. This will show you the Activity Definitions belonging to your parent Organization. Since this is a newly created Provider the list will be empty; let’s add one.

    Image RemovedImage Added

  3. Choose an Activity Type and enter a name for your training course. Note that the Provider and Contact will already be set for you.

    Image RemovedImage Added
  4. Complete the first step of the Create Activity Workflow, describing your training activity.

    Image RemovedImage Added
  5. In the real world, providers typically pay a fee to get their training courses approved like this. Those fees are a revenue stream for the credentialing program and help cover the costs of the review process. But to keep it simple for training, just pretend you made a payment and then click “Submit for Review”

    Image RemovedImage Added
Info

If you want to, you can continue the Activity review process by logging in as an Administrator and going to the Activity Approvals queue.

The newly created Activity is now on the 3rd step of its Create Activity Workflow, which is configured to be performed by the Admin role.

However, the point of this step was to show how Staff can submit Activities on behalf of their parent Organization, and I think we’ve made our point…

...

  1. Log in as the staff account you created earlier.

  2. Go to My Account → Providers to see a list of all Organizations you are associated with.

    Image RemovedImage Added

  3. Click the edit icon and you will see the Provider’s profile page. There’s not a lot that you can do here, but you can view the communications history. Go ahead and do that now.

    Image RemovedImage Added

  4. All Staff users can read the Communications History for the parent organization, so that they can stay abreast of important notices sent to the root account.

    Image RemovedImage Added

Up next: Staff Roles

To continue with a more in-depth look at Staff Roles and how they function, continue on to Training - Staff Roles