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titleSummary

Introductory example showing an applicant register for the system and submit an application to become a Certified Office Dog.

Sample Scenario

The TRAINING system features the American Society of Office Dogs, a credentialing program that awards specialty credentials to canines with a demonstrated ability to behave in an office environment.

In this module, we will register as a new applicant (a dog wishing to earn this credential) and will go through the entire process of submitting an application, having that application reviewed by the credentialing program, and then ultimately awarded the credential.

http://training.learningbuilder.com

Info
titleGetting Started

You begin this journey as "Fido", a lovable mutt who hates being left at home all day.

You want nothing more than to earn your Certified Office Dog (COD) credential so that you can accompany Amy, your owner, to her day job where she goes to an office and spends 8 boring hours staring at a computer screen. You've decided that today is the day that you make your dreams a reality! (If you can't suspend disbelief this far, then just pretend that you're Amy doing all this work on behalf of Fido.)

As you continue down this page, the steps that you should take are displayed on the left. A description of what's going on is included in the right-hand pane inside a box like this one.

Step 1: Register as an Applicant

Steps

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titleRegistration

In order for someone to use LearningBuilder, two things must happen:

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People can register by going to the login page and clicking one of the registration buttons. 

Typically, the licensing board will have their own public-facing website that contains a link to LearningBuilder, which is how aspiring practitioners find the system in the first place.

Step 2: Tell the system you're a "Doggo"

Steps

...

Info
titleRoles in LearningBuilder

Now that Fido has registered, the system needs to associate him with a Role in the system.

Roles determine lots of things, including:

  • Which Applications a user is allowed to start
  • What parts of the system a user can access

Before Fido can start the "Certified Office Dog" application, he must be assigned the "Doggo" role. (After all, we don't want to allow cats to apply for the Certified Office Dog credential!)

Roles can be started using the orange buttons on the My Account page. They can also be launched automatically following registration, which is what should happen during this training.

Step 3: Begin the application & review the requirements

Once you've been granted the Doggo role, you should see a list of applications that you're able to start. Click the "Begin" button to start the Certified Office Dog application.

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The American Society of Office Dogs wants the "Certified Office Dog" credential to mean something, so they've established a couple of hoops you need to jump through before you can officially submit your application. These requirements are displayed visually on the application itself.

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titleThe Application Process

A simple application process typically involves these steps:

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Info
titleWhat about the exam?

In licensing systems, the applicant will typically need to pass a proctored exam as part of the application process.

Exams are not included in this initial training exercise but are covered in later modules.

Step 4: Upload your vet records

You can fill out the application in any sequence that you'd like. For simplicity, we'll work through it top-down, starting with Vet Records.

Steps

  1. Click the "Upload Records" button in the "Vaccination Records" Task Group and then fill in the form that appears. You can upload any sort of file for the purposes of the training exercise.
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  2. After submitting the record, the Task Group title will turn green, indicating that you've fulfilled the requirements for that section. Nice job! You can also see that the current status of your upload is that it's being reviewed by someone, but that you yourself don't have anything else that you need to do.
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Info
title"Activities" are how data is entered

LearningBuilder collects data on an application using Activities. Activities are like "sub-forms" that break the overall application form down into smaller, bite-size chunks.

In this example, every time you add a new Vet Record, the data that you enter is assigned to a "Vet Record" Activity, and then that Activity is added to your application.

Activities are often used to capture data such as:

  • Jobs that someone has held
  • College degrees that someone has earned
  • Training someone has taken
  • Notable achievements someone wants to document
Info
title"Applicant-defined Activities"

The "Vet Records" Activity is an example of an "Applicant-defined Activity", because all of the relevant information is coming directly from the Applicant.

Since there's no approved 3rd party that can provide this information, the information must be manually verified. You'll see a different model in the next step...

Step 5: Document the training you've completed

In order to submit the application, you must have completed a certain amount of approved obedience training. Let's enter that now.

Steps

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titleTraining Providers

The Certified Office Dog application requires that doggos have completed at least 10 hours of obedience training, with at least 5 hours each in "basic" and "advanced" training levels.

Who decides how many hours a training class is "worth", and at what skill level?

Licensing programs often include the concept of an Educational Provider, which works like this:

...

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title"Provider-defined Activities"

The "Obedience Training" Activity is an example of a "Provider-defined Activity", because most of the relevant information (hours and training level) has already been assigned by the Provider that owns each course.

In this case, the applicant is choosing from a finite list of training courses, rather than filling out an empty form like with Vet Records.

In this case there may still be a review step to validate that the applicant actually took the courses they are claiming, but it still reduces the data entry burden on everyone involved.

Step 6: Submit the application

Now that you've met all the requirements, you're ready to submit the application to the American Society of Office Dogs for their approval!

Steps

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Info
titleApplication Process

The first part of the application process is where you add information to the application, such as details about your training history. This is analogous to filling out a paper application.

This second part of the application is where you actually submit the completed application to the board for review. This is analogous to signing the completed form, putting it into an envelope with a check for the application fee, and mailing it.

It's typical that information about the applicant, such as their training or work history, is collected during the first part, while information about the application, such as the payment fee, is collected during this second part.

Info
titleFee payment

Many programs charge an application fee that helps cover the cost of the administrative effort needed to review and approve the application.

To make your life easier during this training, the payment is optional in this configuration. Just click "Submit" and continue on your way.

(If you insist on sending us money, the authors of this training prefer untraceable cashier's checks mailed to their personal addresses. But only if you insist)

What's Next?

This training module is complete. You (Fido) have successfully submitted an application and must now wait for the American Society of Office Dogs to determine if you're worthy of joining their esteemed ranks.

To continue the journey, please continue to the review process.

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