LearningBuilder Error Codes

LearningBuilder Error Codes

In a perfect world, nothing would ever go wrong. In reality, we’re not always so lucky.

This page is an index of error codes that might show up, what they mean, and what you might be able to do about them.

CONF-* Codes

Error Number

Description

Error Number

Description

CONF-101

“You have selected too many <Assignees/Roles>”

You are trying to limit a Workflow Step component’s conditional visibility to certain roles or assignees and have selected too many options. This error will appear when attempting to save its configuration.

To resolve this:

  • Select fewer Member Roles or Assignee Role Attributes on the affected component’s edit form

SAML-* Codes

If your code starts with SAML- then see SAML Error Codes

WIQ-* Codes

If your code starts with WIQ- then see WIQ Error Numbers (Workflow Import Queue)

WF-* Codes

Error Number

Description

Error Number

Description

WF-200

“Could not create Staff relationship for Member Role Attribute value #<id>”

The Member Role Attribute is configured to create a Staff account for the selected person, but the process failed because the relevant Staff Role does not have a fully configured and active Grant Role Workflow.

To resolve this:

  • Edit the Member Role Attribute configuration on the Workflow and disable the option to create Staff records, OR

  • Ensure the selected Staff Role has an active Grant Role Workflow with at least one data entry Step

After resolving the issue:

  • On any affected workflow clear the selected Member, save, and then re-set it to successfully create the staff relationship.

WF-201

“The Staff Role cannot be deleted because it is referenced elsewhere in the system.”

You are trying to delete a Staff Role that is selected by a Member Role Attribute on a Workflow Instance. The Staff Role cannot be deleted until that reference is cleared.