{"type":"doc","content":[{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"text":"The ","type":"text"},{"text":"Workflow Import Queue","type":"text","marks":[{"type":"link","attrs":{"href":"https://heuristicsolutions.atlassian.net/wiki/spaces/DOCS/pages/1460502917"}}]},{"text":" can fail to process a given file row for many different reasons. There may be invalid data in the row, the system might be unable to determine ","type":"text"},{"text":"how ","type":"text","marks":[{"type":"em"}]},{"text":"to process the row given the Workflow configuration, or the row might violate custom Validation Rules.","type":"text"}]},{"type":"paragraph","content":[{"text":"When a file row cannot be processed for some reason ","type":"text"},{"text":"other than ","type":"text","marks":[{"type":"em"}]},{"text":"a custom Validation Rule, the error message will include a unique Error Number that identifies that specific condition. You can reference those numbers here for more information about them.","type":"text"}]}]},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","content":[{"text":"Have an error message ","type":"text","marks":[{"type":"strong"}]},{"text":"without a “WIQ-xxx”","type":"text","marks":[{"type":"underline"},{"type":"strong"}]},{"text":" number?","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"If your error message does not end in a “WIQ-xxx” number, then it is probably not a system error. It may be a custom business rule in the Workflow configuration instead.","type":"text"}]}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Error Number Ranges","type":"text"}]},{"type":"panel","attrs":{"panelType":"note"},"content":[{"type":"paragraph","content":[{"text":"All errors related to the Workflow Import Queue will start with the ","type":"text"},{"text":"WIQ- ","type":"text","marks":[{"type":"strong"}]},{"text":"prefix, such as “WIQ-100”. ","type":"text"}]}]},{"type":"table","attrs":{"layout":"default","width":760.0,"localId":"570ffda5-7bf4-4102-8179-ed7b8d9b247e"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[227.0]},"content":[{"type":"paragraph","content":[{"text":"Range","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[532.0]},"content":[{"type":"paragraph","content":[{"text":"Category","type":"text","marks":[{"type":"strong"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[227.0]},"content":[{"type":"paragraph","content":[{"text":"WIQ-0xx","type":"text","marks":[{"type":"strong"}]},{"text":" through ","type":"text"},{"text":"WIQ-4xx","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[532.0]},"content":[{"type":"paragraph","content":[{"text":"Application level validation","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[227.0]},"content":[{"type":"paragraph","content":[{"text":"WIQ-5xx","type":"text","marks":[{"type":"strong"}]},{"text":" through ","type":"text"},{"text":"WIQ-6xx","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[532.0]},"content":[{"type":"paragraph","content":[{"text":"Database level validation","type":"text"}]}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Error Numbers","type":"text"}]},{"type":"table","attrs":{"layout":"default","width":760.0,"localId":"682e6bf5-2ab0-4c2f-b0bf-f1a3bbe04e3f"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"paragraph","content":[{"text":"Error Number","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"Description","type":"text","marks":[{"type":"strong"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-001","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"“You do not have permission to add Activities to ”","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"You are trying to add new ","type":"text"},{"text":"Activity Instances","type":"text","marks":[{"type":"code"}]},{"text":" to a ","type":"text"},{"text":"Task Group","type":"text","marks":[{"type":"code"}]},{"text":" on your ","type":"text"},{"text":"own ","type":"text","marks":[{"type":"em"}]},{"text":"Learning Plan Instance","type":"text","marks":[{"type":"code"}]},{"text":", but the Group settings prevent the owner from being able to add Activities.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-002","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"“You cannot add Activities to at this time”","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"You are trying to add new ","type":"text"},{"text":"Activity Instances","type":"text","marks":[{"type":"code"}]},{"text":" to your ","type":"text"},{"text":"own ","type":"text","marks":[{"type":"em"}]},{"text":"Learning Plan Instance","type":"text","marks":[{"type":"code"}]},{"text":", but it does not allow you to do so in its current state.","type":"text"}]},{"type":"paragraph","content":[{"text":"This could mean that it is currently locked, completed, or is otherwise read-only for you.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-003","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"“You do not have permission to add Activities to on behalf of the Learning Plan owner”","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"You do not have permission to add new ","type":"text"},{"text":"Activity Instances","type":"text","marks":[{"type":"code"}]},{"text":" to the target ","type":"text"},{"text":"Task Group","type":"text","marks":[{"type":"code"}]},{"text":". ","type":"text"}]},{"type":"paragraph","content":[{"text":"This means that either the ","type":"text"},{"text":"Task Group","type":"text","marks":[{"type":"code"}]},{"text":" does not allow “others” (e.g. anyone other than the ","type":"text"},{"text":"Learning Plan Instance","type":"text","marks":[{"type":"code"}]},{"text":" owner) to add Activities, or you do not have the ","type":"text"},{"text":"“Add Activity for Practitioner”","type":"text","marks":[{"type":"em"}]},{"text":" permission.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-004","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"“Unable to start because Member is not eligible”","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"The described ","type":"text"},{"text":"Learning Plan Instance","type":"text","marks":[{"type":"code"}]},{"text":" does not already exist, and the specified Member lacks the ","type":"text"},{"text":"Role","type":"text","marks":[{"type":"code"}]},{"text":" or ","type":"text"},{"text":"Role Status","type":"text","marks":[{"type":"code"}]},{"text":" required to start a new one.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-005","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"“Unable to start because it cannot be started via the UI or an import”","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"The described ","type":"text"},{"text":"Learning Plan Instance","type":"text","marks":[{"type":"code"}]},{"text":" does not already exist, and a new one cannot be started because the ","type":"text"},{"text":"Learning Plan Definition","type":"text","marks":[{"type":"code"}]},{"text":" is configured to suppress the “Begin” button from showing up. ","type":"text"},{"type":"emoji","attrs":{"id":"atlassian-warning","text":":warning:","shortName":":warning:"}},{"text":" TODO: This is likely a defect, shouldn’t be enforced.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-006","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"“ cannot be added to ”","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"You have attempted to add a new ","type":"text"},{"text":"Activity Instance","type":"text","marks":[{"type":"code"}]},{"text":" to a ","type":"text"},{"text":"Task Group","type":"text","marks":[{"type":"code"}]},{"text":" that does not accept the related ","type":"text"},{"text":"Activity Type","type":"text","marks":[{"type":"code"}]},{"text":". ","type":"text"}]},{"type":"paragraph","content":[{"text":"If you did not intend to add to this ","type":"text"},{"text":"Task Group","type":"text","marks":[{"type":"code"}]},{"text":", you can identify the intended one by adding the ","type":"text"},{"text":":TaskGroupName","type":"text","marks":[{"type":"code"}]},{"text":" identifier column to your file.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-007","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"“Unable to start a new Learning Plan because Member was not identified during validation routine”","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"This error should not occur during normal operating conditions. If you encounter it, please report it to a system administrator. ","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-008","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"“One or more empty column headers were found. Data files cannot contain empty column headers.”","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"Your data file should not contain any empty headers. ","type":"text"}]},{"type":"paragraph","content":[{"text":"If it doesn’t look like you have any empty headers, then make sure that Excel is not including empty columns at the end of your file. This can happen if you have a whitespace value (like a single space) in a data column, which will force Excel to export a CSV with an empty header as well.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-009","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"“The field is not supported for this import process. Please remove it from your file and try again.”","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"The column is a valid import field, but it isn’t accepted for this specific import process. This typically means that the import process is configured with a hardcoded value for that field, and that value cannot be overridden by user data.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-400","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"“Found more than one Attribute matching ”","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"The column “” could not be mapped to a single, unique data field in LearningBuilder. This may indicate misconfiguration, or a runtime error. Please contact your analyst for support.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-401","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"“Picklist Attribute has an invalid Custom List Id”","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"The column “” maps to a Picklist Attribute that is misconfigured and cannot be populated. Please contact your analyst for support.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-402","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"“Value is not valid for . Invalid Custom List value.”","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"The column “” maps to a Picklist Attribute, and the value that was provided is not a valid item in the related Custom List. ","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-403","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"“Value is not valid for . Custom List does not accept custom values.”","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"Column maps to a Picklist Attribute, and the value being uploaded is a “custom list item” that was provided by the user and does not match a pre-defined list. However, this Picklist Attribute does not accept custom values. Please upload an approved value for this field.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-404-1","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"“Required field(s) are missing: ”","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"One or more required columns were not found in the file. These columns are required by the Workflow Step that is handling the import.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-404-2","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"“Required field(s) are empty: ”","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"One or more required columns were provided, but were empty. These values are required by the Workflow Step that is handling the import.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-405","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"\"One or more fields were passed an invalid numeric value: \"","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"One or more columns were provided, but were invalid. The value could not be parsed as a number.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-406","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"“Multiselect Attribute has an invalid Custom List Id”","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"The column “” maps to a Multiselect Attribute that is misconfigured and cannot be populated. Please contact your analyst for support.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-407","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"“Value is not valid for . Invalid Custom List value.”","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"The column “” maps to a Multiselect Attribute, and the value that was provided is not a valid item in the related Custom List. ","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-408","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"“Value is not valid for . Custom List does not accept custom values.”","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"Column maps to a Multiselect Attribute, and the value being uploaded is a “custom list item” that was provided by the user and does not match a pre-defined list. However, this Multiselect Attribute does not accept custom values. Please upload an approved value for this field.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-409","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"“Value “” is not valid for <“name>”. Learning Plan is not supported by this import process.","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"You have identified a Learning Plan that is not supported by the import process you are trying to complete. Please confirm that you are identifying the correct one. If you think you are, then please contact support for assistance.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-410","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"“Value “” is not valid for <“name>”. Role is not supported by this import process.","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"You have identified a Role that is not supported by the import process you are trying to complete. Please confirm that you are identifying the correct one. If you think you are, then please contact support for assistance.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-411","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"“Field \"” does not support the value \"\" for this import process. This field is not required, so you can either provide a supported value, or remove it from your file entirely.”","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"You have identified a column that was defined with a default value by the import process. If you remove the column or value it will allow submission.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-412-01","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"“Cannot start a new Learning Plan: zero Learning Plans matched the included criteria”","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"You are trying to start a Learning Plan during a Member Role Import, but no published Learning Plans match your Learning Plan and Role identifiers. Double check that you are spelling names correctly.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-412-02","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"“Cannot start a new Learning Plan: multiple Learning Plans matched the included criteria”","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"You are trying to start a Learning Plan during a Member Role Import, but multiple published Learning Plans match your Learning Plan and Role identifiers. To fix this you can either provide additional Role identifiers to help narrow the search, or you can use ","type":"text"},{"text":":LearningPlanId","type":"text","marks":[{"type":"code"}]},{"text":" instead.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-500","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"“None of the required identifier columns were provided”","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"The system was unable to identify the ","type":"text"},{"text":"Learning Plan Instance","type":"text","marks":[{"type":"code"}]},{"text":" to update or create. See the ","type":"text"},{"text":"list of accepted file formats","type":"text","marks":[{"type":"link","attrs":{"href":"https://heuristicsolutions.atlassian.net/wiki/spaces/DOCS/pages/1491698171/Learning+Plan+Instance+Import#File-format%3A-Identifying-the-Learning-Plan-Instance-to-modify"}}]},{"text":".","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-501","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"“Found 0 updateable Learning Plans matching ”","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"The system was unable to identify an existing ","type":"text"},{"text":"Learning Plan Instance","type":"text","marks":[{"type":"code"}]},{"text":" that matches the specified criteria and that can be updated by a Data Import Step.","type":"text"}]},{"type":"paragraph","content":[{"text":"This can indicate that no such record exists, or that no suitable Data Import Steps exist.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-502","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"“Found more than one candidate Data Import Step for Workflow . Please add ","type":"text","marks":[{"type":"strong"}]},{"text":":WorkflowStepName","type":"text","marks":[{"type":"code"}]},{"text":" or ","type":"text","marks":[{"type":"strong"}]},{"text":":WorkflowStepId","type":"text","marks":[{"type":"code"}]},{"text":" to your file”","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"Multiple Data Import Steps could apply to this import operation. You can try again after identifying a specific Step within the file itself.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-503","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"“Found multiple Learning Plans matching . Please provide a more specific set of identifiers.”","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"More than one ","type":"text"},{"text":"Learning Plan Instance","type":"text","marks":[{"type":"code"}]},{"text":" exists and matches the specified criteria. Updates can only be performed when the criteria describe exactly one existing record. 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UPSERT","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-551","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"Cannot add to Task Group “” (ID #) because one or more required columns were missing from the file: {missing columns, without colon prefix}","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"The surrogate key list is incomplete for the task group to perform an INSERT","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-552","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"Cannot add {Activity Number} to Task Group “” (ID #) because a matching record already exists (duplicate {surrogate key column list})","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"The import record could not be inserted based on the surrogate key","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-553","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"Cannot add/update {Activity Number} for Task Group “” (ID #) because the surrogate key is not unique (duplicate {surrogate key column list})","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"The import record could not be inserted based on the surrogate key","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-554","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"Cannot update existing record #. It matches the surrogate key ({surrogate key column list}) but is for Activity Number {Existing Activity Number} rather than {Activity Number}","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"The import record cannot update an existing activity instance because of the Activity Number mismatch","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-555","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":":MemberNumber {id} and :Email {email} match conflicting records","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"The row could not be processed because the Member and Member Role identifiers match too many potential records.","type":"text"}]},{"type":"paragraph","content":[{"text":"For instance:","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"The Member Role identifiers match an existing ","type":"text"},{"text":"Member Role","type":"text","marks":[{"type":"code"}]},{"text":", but the Email identifiers match a ","type":"text"},{"text":"different ","type":"text","marks":[{"type":"em"}]},{"text":"Member","type":"text","marks":[{"type":"code"}]},{"text":". Can’t be sure the incoming data is valid, so it is rejected.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"No existing ","type":"text"},{"text":"Member Role","type":"text","marks":[{"type":"code"}]},{"text":" is found to update, and the Member identifiers map to more than one candidate ","type":"text"},{"text":"Member","type":"text","marks":[{"type":"code"}]},{"text":". Can’t uniquely identify a single ","type":"text"},{"text":"Member","type":"text","marks":[{"type":"code"}]},{"text":" to get a new ","type":"text"},{"text":"Member Role","type":"text","marks":[{"type":"code"}]},{"text":", so the row is rejected.","type":"text"}]}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-560","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"Invalid email address {email}","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"Email addresses in the “:Email” column must have one, and only one, “@” symbol, which cannot be at the start or end of the email address.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-600","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"type":"emoji","attrs":{"id":"atlassian-question_mark","text":":question_mark:","shortName":":question_mark:"}}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-601","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"“Workflow was not found”","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"type":"emoji","attrs":{"id":"atlassian-warning","text":":warning:","shortName":":warning:"}},{"text":" Notify your system administrator. This should not happen during normal usage of the system. It indicates that the processing queue is trying to perform an Import Step of a Workflow that doesn’t exist.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-602","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"“Found multiple Import Actions on the Workflow. Please identify a Step or Action in the file”","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"More than one Action could be executed for this row. Please specify the one you wish to execute.","type":"text"}]},{"type":"paragraph","content":[{"text":"You can do this by uniquely identifying a specific Action, using ","type":"text"},{"text":":WorkflowActionName","type":"text","marks":[{"type":"code"}]},{"text":", or by identifying a specific Import Step that only has a single Action, using ","type":"text"},{"text":":WorkflowStepName","type":"text","marks":[{"type":"code"}]},{"text":".","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-603","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"“You do not have permission to perform any Import Actions on the Workflow”","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"You do not have the permissions to perform the target Action. This could be due to the access restrictions on the Data Import Step, or on the Actions on that Step.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-604","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"“Found 0 Import Actions on the Workflow”","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"No Actions were found on Data Import Steps of the specified Workflow. This may indicate that the Workflow is not properly configured for the Workflow Import Queue.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[127.0]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"WIQ-605","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[632.0]},"content":[{"type":"paragraph","content":[{"text":"“Action can only be performed against Incomplete Workflows, but the target entity is already Completed”","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"The system is trying to execute an Action against a Workflow Instance that is in a complete state, but the Data Import Step configuration prevents this.","type":"text"}]},{"type":"paragraph","content":[{"text":"This may indicate that the file is targeting the wrong entity, or that the Data Import Step configuration needs updated. ","type":"text"}]}]}]}]}],"version":1}

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